david lund

Going to a professional automobile race is always an opportunity to meet famous people. What you need to do is be able to identify these people because they are right under your nose. In this piece I am writing about one such encounter with the late and great Mr. Paul Newman.

👏 Fast Track Your Future – Meet Your Facilitator!
      David Lund, The Hotel Financial Coach

We’re excited to welcome back David Lund, an international hospitality financial leadership expert, coach, trainer, and speaker, for our Fast Track Financial Leadership series, sponsored by

Creating a great commentary for your owners and corporate is a monthly mainstay in almost every hotel. It can also be a large dose of drudgery. This article is about how you can create an effective system in your hotel to generate a strong and meaningful commentary based on information from all areas of your business. Creating this kind…

CSMD – “Conference Services Managers’ Disease” and Its Devastating Effects on Your Hotel’s Bottom Line

I first diagnosed CSMD at Hotel Vancouver in British Columbia, Canada where I held the position of hotel manager in the early 2000’s. I call it “conference services managers’ disease” because this position seems to develop this disease more often than other leadership…

“The right constraints can lead to your very best work. My favorite example? Dr. Seuss wrote The Cat in the Hat with only 236 different words, so his editor bets him he couldn’t write a book with only 50 different words. Dr. Seuss came back and won the bet with Green Eggs and Ham, one of the bestselling children’s…

Bootstrapping is a statistical metric that uses random sample replacements. That’s not for me, so bootstrapping also has a broader slang meaning that most people get. It means you are stuck or at least unable to take big strides to alleviate or remove the problem that is literally at your feet. In the hotel world it’s the operational technology…